Privacy Policy

Privacy Policy

Effective Date: July 26, 2026

1. Introduction

At Chic de Boutique we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (www.chicdeboutique.com) or make a purchase from us.

By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Personal Information

We may collect the following personal information when you interact with our website or services:

  • Contact Information: Name, email address, phone number, and mailing address.
  • Account Information: Username, password, and other account details.
  • Payment Information: Credit/debit card details, billing address, and payment method (processed securely via third-party payment processors).
  • Purchase Information: Order history, product preferences, and shipping details.
  • Communication Data: Emails, chat logs, or other correspondence with our customer support team.

Automatically Collected Information

When you visit our website, we may automatically collect:

  • Device Information: IP address, browser type, operating system, and device identifiers.
  • Usage Data: Pages visited, time spent on the site, and other analytics.
  • Cookies and Tracking Technologies: As described in our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • Order Fulfillment: To process and deliver your orders.
  • Customer Support: To respond to your inquiries and provide assistance.
  • Personalization: To tailor your shopping experience (e.g., product recommendations).
  • Marketing: To send promotional emails, newsletters, or targeted advertisements (with your consent where required).
  • Analytics: To improve our website, products, and services.
  • Security: To detect and prevent fraud or unauthorized access.
  • Legal Compliance: To comply with applicable laws and regulations.

4. How We Share Your Information

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and business, such as:

  • Payment Processors: (e.g., PayPal, Stripe, Shopify Payments).
  • Shipping Carriers: (e.g., UPS, FedEx, DHL).
  • Marketing Tools: (e.g., Mailchimp, Klaviyo).
  • Analytics Providers: (e.g., Google Analytics).

These providers are contractually obligated to protect your data and use it solely for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, such as in response to a subpoena, court order, or government request.

Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

With Your Consent

We may share your information for other purposes with your explicit consent.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:

  • Order Records: Retained for 7 years for tax and legal purposes.
  • Account Information: Retained as long as your account is active or as required by law.
  • Marketing Data: Retained until you opt out or request deletion.

6. Your Rights and Choices

Access and Control

Depending on your location, you may have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectify: Correct inaccurate or incomplete information.
  • Right to Erase: Request the deletion of your personal data (subject to legal requirements).
  • Right to Restrict Processing: Limit how we use your data.
  • Right to Data Portability: Receive your data in a machine-readable format.
  • Right to Object: Opt out of direct marketing or processing for legitimate interests.

To exercise these rights, contact us at privacy@chicdeboutique.com.

Marketing Preferences

You can opt out of receiving promotional emails by:

  • Clicking the "unsubscribe" link in our emails.
  • Updating your preferences in your account settings.

Cookies

You can manage your cookie preferences as described in our Cookie Policy.

7. Security Measures

We implement industry-standard security measures to protect your personal information, including:

  • Encryption: Secure Socket Layer (SSL) technology for data transmission.
  • Access Controls: Restricted access to personal data for authorized personnel only.
  • Regular Audits: To ensure compliance with security standards.

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

8. Children’s Privacy

Our website is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a child, please contact us immediately.

9. International Data Transfers

If you are accessing our website from outside the United States, your information may be transferred to and processed in the U.S., where our servers are located. We ensure that such transfers comply with applicable data protection laws.

10. Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or sending you an email.

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